Merchant operating desk
Turn walk-ins into financed phone sales without losing control.
Phonix Pay gives your shop a financing counter for customer capture, device assignment, payment tracking, and overdue controls from the first deposit to the final receipt.
- Customer setup
- Guided checks
- Collections
- Payment states
- Completion
- Controlled release
Counter workspace
Sample view
- New saleGalaxy A15Deposit paid
- Due today3 customersReminders ready
- Release1 completedReceipt saved
Needs action
3 items
Connect the exact phone to the exact agreement.
See dues, overdue accounts, and releases without chasing paper.
Counter workflow
Built around how phone shops actually sell.
Each financed phone moves through a clear operating path, so staff know what is pending, what is approved, and what needs action.
Capture customer
Record customer identity, contact details, emergency contact, address, and phone selection before the agreement is created.
Build the plan
Set deposit, repayment cycle, schedule, device information, and the total payable amount with the customer.
Provision the device
Attach the device to the customer contract and keep required device policies aligned with the payment plan.
Collect and close
Track installments, overdue relief, receipts, releases, and completion documents from one merchant workspace.
Sales control room
A dashboard that reads like your shop ledger.
Every plan carries its customer, device, balance, due date, policy state, and document trail. Staff can act quickly without digging through separate notes, chats, or spreadsheets.
Customer and contract records
Inventory assignment
Due and overdue tracking
Receipts and completion documents
Customer
Phone
Status
Next action
Akua Mensah
Samsung A15
On track
Collect GHS 25
Kojo Owusu
Tecno Spark
Due today
Send reminder
Ama Boateng
Redmi 13C
Overdue
Review relief
Records connected
Plan + device
Status updates
Action ready
Risk and recovery
Clear controls for the moments that usually get messy.
When payments slow down, the system gives the shop practical next steps instead of leaving staff to improvise.
Documented agreement
Customer identity, device, price, deposit, schedule, and policy notice are tied to the same record.
Payment visibility
Staff can see due dates, missed payments, relief eligibility, and payment history before contacting the customer.
Release confidence
Completed plans can move to release with final receipts and completion documents kept in the customer file.
What your team gets
One system for sales, collections, inventory, and support.
Customer onboarding
KYC capture
Payment schedules
Device policies
Overdue recovery
Inventory records
Receipts
Completion documents
Merchant FAQ
Questions shops ask most.
Apply with your shop details. Once your merchant account is approved and set up, you can start offering phones on payment plans.
Each financed phone is linked to its customer, contract, payment schedule, policy state, receipts, and completion records.
The dashboard shows overdue status and recovery options, including reminders and relief paths where the customer qualifies.
Yes. Staff can use the merchant workflow to onboard customers, assign devices, record payments, and find documents from one place.
Ready for shop financing?